New and unworn/unused items with original tags attached (except for items listed below) purchased online are eligible for return within 30 days of delivery date.

Items not eligible for return are listed below.

  • Final Sale Items
  • Worn or used jewelry
  • Any item that looks worn or washed

All shipping costs are paid by the customer, unless the item has been damaged before or during delivery, or if there has been a shipping mistake by us. 

Please include the original packing slip or order number with your item(s) when you mail them. Once your item is received, please allow 5 – 10 business days for your return to be processed.

Returns Address:

Kallista Returns

18208 Preston Rd.

Ste D9-222

Dallas, TX 75252